Last updated: 29 September 2026
This Privacy Policy explains how Manas Dowlani, sole proprietor, carrying on business as Dialawgue at 302 Princess Empire, Race Course Road, Indore 452001, Madhya Pradesh, India ("Dialawgue", "we", "us" or "our"), collects, uses, shares and protects personal data when you use this website (the "Website") or contact us. It is published in accordance with the Digital Personal Data Protection Act, 2023 and the rules made under it, the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to the extent applicable. By using the Website or sharing personal data with us, you acknowledge this Policy.
1. Who is responsible for your data
Dialawgue, a sole proprietorship of Manas Dowlani, is the data fiduciary for personal data described in this Policy. You can reach us at mail@manasdowlani.com, or write to us at 302 Princess Empire, Race Course Road, Indore 452001, Madhya Pradesh, India.
2. What we collect
Information you choose to share. When you contact us, we receive what you send: typically your name, your firm or institution, your email address or phone number, and the details of your enquiry. The contact form on the Website does not store your answers on our servers. It turns them into a message on your own device, which you then choose to send to us through WhatsApp.
Information from institutions. For study immersions, placement programmes and events, colleges and organisations may share details of participants and faculty, such as names, contact details and travel or dietary needs.
Technical information. Like most websites, our hosting provider may automatically record technical data such as your IP address, browser type, device, pages visited and time of visit, for security and to keep the Website working. When a page loads, fonts are delivered by Google, which receives your IP address as part of that request.
Cookies. The Website does not use advertising or tracking cookies. If we introduce analytics or similar tools in future, we will update this Policy and ask for your consent where the law requires it.
We do not ask for, and ask you not to send, sensitive information such as passwords, financial account details, health information or biometric data.
3. Why we use it
- to respond to your enquiry and communicate with you;
- to prepare proposals, and to provide and manage services you engage us for;
- to plan and run study immersions, programmes and events, including arranging permissions, stays and travel;
- to keep the Website secure and working, and to prevent misuse; and
- to comply with law, respond to lawful requests, and establish, exercise or defend legal claims.
We process personal data on the basis of your consent, which you give by contacting us or sharing your data, or for legitimate uses permitted by law, such as data you voluntarily provide for a specified purpose, or compliance with a legal obligation. We do not sell personal data, and we do not use it for targeted advertising.
4. Who we share it with
We share personal data only where needed for the purposes above, with:
- service providers who help us operate, such as hosting, email, messaging (including WhatsApp, operated by Meta), cloud storage and communication tools;
- hotels, venues, transport providers and host institutions, for immersions and events;
- our professional advisers, such as lawyers, auditors and accountants; and
- courts, regulators, law enforcement and other authorities, where required by law or to protect our rights.
Some service providers may store or process data outside India. Any such transfer will be made in line with Indian law, including any restrictions notified by the Government of India.
5. Children
The Website is not directed at anyone under 18. We do not knowingly collect personal data from children without verifiable consent of a parent or lawful guardian, and we do not track, profile or target advertising at children. Where an institution shares data of participants under 18, the institution confirms that it has obtained verifiable parental or guardian consent as required by law. If you believe a child has sent us personal data without such consent, please contact us and we will delete it.
6. How long we keep it
We keep personal data only for as long as needed for the purpose it was collected for, or as required by law. Enquiries that do not lead to an engagement are generally deleted within twenty-four months of our last contact. Engagement and programme records are kept for as long as needed for legal, tax and accounting purposes. Security and access logs are kept for at least the minimum period required by law.
7. How we protect it
We use reasonable security practices and procedures appropriate to the nature of the data, including access controls, reputable service providers and secure communication. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a personal data breach occurs, we will notify affected persons and the Data Protection Board of India as required by law.
8. Your rights
Subject to applicable law, you have the right to:
- obtain a summary of the personal data we hold about you and how we process it;
- ask us to correct, complete, update or erase your personal data;
- withdraw your consent at any time, which will not affect processing already carried out;
- nominate another person to exercise your rights in the event of death or incapacity; and
- have your grievances addressed.
To exercise any right, write to mail@manasdowlani.com. We may need to verify your identity before acting. We will respond within the time required by law. If you are not satisfied after using our grievance process, you may approach the Data Protection Board of India.
Withdrawing consent or asking for erasure may mean we can no longer respond to your enquiry or provide services, and we may keep data where the law requires or allows us to.
9. Your duties
Under the Digital Personal Data Protection Act, 2023, you must share authentic information, must not impersonate anyone, must not suppress material information when providing personal data, and must not file false or frivolous grievances or complaints.
10. Third-party websites
The Website links to third-party services such as WhatsApp and LinkedIn. Their handling of your data is governed by their own privacy policies, which we encourage you to read.
11. Changes to this Policy
We may update this Policy from time to time. The updated version will be posted on this page with a new "last updated" date, and will apply from the date it is posted.
12. Grievance Officer and contact
For questions, requests or grievances about personal data, contact: Manas Dowlani, Grievance Officer, Dialawgue, 302 Princess Empire, Race Course Road, Indore 452001, Madhya Pradesh, India. Email: mail@manasdowlani.com.
13. Governing law
This Policy is governed by the laws of India. Disputes are subject to the dispute resolution terms in our Terms of Use, with the seat of arbitration and exclusive jurisdiction of the courts at Indore, Madhya Pradesh.